Frequently asked questions
1. Is shipping free?
Yes, we offer free insured shipping across the USA on all orders.
2. Do your diamonds come with certification?
Yes, every diamond from BrillianceLuster comes with certification (IGI or GIA for lab-grown diamonds).
3. Can I request a custom jewelry design?
Definitely! Our jewelry experts can help you create a custom engagement ring or fine jewelry piece. Contact us via email or WhatsApp to start your custom order.
4. How can I contact you?
You can reach us anytime at:
- 📧 Email:connect.brillianceluster@gmail.com
- 📞 Phone/WhatsApp: +1 515 5067 595
5. How long does shipping take?
Standard U.S. delivery usually takes 3–7 business days. For custom or made-to-order pieces, please allow 2 weeks. Tracking details will be shared once your order ships.